Privacy policy.

This policy covers veteransolutionstx.com and the services of Veteran Solutions, LLC, a Texas limited liability company based in Waco, Texas, including its assumed names Veteran Notary Services and Veteran Mobile Services ("we," "us"). The VetSITREP app has its own VetSITREP privacy policy, and the FedSITREP service has its own FedSITREP privacy policy and terms of service. The terms for our websites and services are in our Terms of Service.

What this website collects

• No accounts or forms. You can read every page without giving us anything.
• Hosting logs. The site is hosted on Cloudflare. Like any web host, Cloudflare processes technical details of each visit (such as your IP address, browser type, and the page requested) to deliver the site and protect it from attacks. Cloudflare also gives us aggregate traffic reports, such as request counts, countries, and error rates. See Cloudflare's privacy policy.
• Visitor analytics. We use Cloudflare Web Analytics to see how the site is used and how quickly pages load. It records details such as the page visited, the referring site, browser, operating system, device type, country, and page-load performance. It doesn't use cookies or similar browser storage and doesn't fingerprint visitors, and the reports we see are totals, not individual visitors.
• Google measurement tag. The pages of this website (including the free tool pages, in English and Spanish) load Google's measurement tag (Google Analytics). The VetSITREP site does not. A banner asks for your choice the first time you visit; your choice is remembered in your browser for the whole site, so you are not asked again on each page. If you click Decline, no measurement or advertising cookies are set (the page may still send Google a basic signal, such as the page address and your IP address, without storing a cookie). If you click Accept, it sets cookies in your browser and sends Google details such as the page you visited, the site that referred you, your browser, device, and operating system, your approximate location (from your IP address), and how you interact with the page. We use it to count visits and measure how our own advertising performs. If you accept, Google may also link your visits across devices where you are signed in to Google, and we may use that to show our ads to people who visited this site (remarketing). On the company pages (not the free tools), clicking an email or phone link is also recorded as a contact click, so we can tell whether our ads lead to real contact; it records that a link was clicked, not the message you send. The tools themselves still work entirely in your browser: the tag sees the page visit, not the passwords, text, or files you work with. You can change your choice at any time with the "Cookie choices" button on any page. You can also block or delete cookies in your browser, or use Google's opt-out add-on. See Google's privacy policy.
• Service status badge. The footer shows a live status badge loaded from UptimeRobot (badge.uptimerobot.com), so your browser sends UptimeRobot a standard request (including your IP address) when a page loads. See UptimeRobot's privacy policy.
• Web fonts. The site's fonts load from Google Fonts, so your browser sends Google a standard request (including your IP address) when a page loads. See Google's privacy policy.
• Free password tools. Our password generator and its related tools (passphrases, PINs, Wi-Fi passwords, and recovery codes) run entirely in your browser. The passwords, PINs, and codes they make, the usernames you paste to build a CSV, the Wi-Fi network names you type, and the dice rolls you enter are never sent to us or stored by us. The file checksum checker reads the file you choose only on your device and never uploads it, and the password policy generator never sends the organization name or choices you enter. The pages save their own files on your device so they work offline; those files contain nothing about you.
• Encrypted note. Our encrypted note tool encrypts and decrypts in your browser. Your note and passphrase are never sent to us or stored by us. When you open a note from a link, the encrypted note is in the part of the link after the # sign, which browsers do not send to our servers, and the page removes it from the address bar.
• Optional breach check. In the generator's Check mode, a password you type is analyzed on your device. Only if you click "Check breaches," your browser computes a SHA-1 hash of that password and sends the first 5 characters of the hash to Have I Been Pwned's Pwned Passwords service (api.pwnedpasswords.com), which returns a list of matching hashes that your browser compares locally. The password and the rest of its hash never leave your device. Like any web request, it reaches that service with your IP address and browser details. See Have I Been Pwned's privacy policy.

When you email us

If you email us, we receive whatever you include, usually your name, email address, and a description of what you need. We use it to reply, scope and quote the job, do the work, invoice, and keep ordinary business and tax records. We keep correspondence for as long as we need it for those purposes or as the law requires.

When you hire us

• Orders placed through Vetlancer are also covered by Vetlancer's own terms and privacy policy. We receive the order details Vetlancer shares with us.
• Project files are kept. For IT and network work, security design work, and our other services, we keep the project files, the materials you provide, and the deliverables for three years after the job is finished. That lets us support the work, answer questions about it, and keep required business and tax records. After three years, the files are archived, and they are deleted six years after the job is finished.
• Access to your systems. When a job involves your systems, we access only what the job requires and treat what we see as confidential.
• VetSITREP is the exception. The VetSITREP app has no server and stores nothing outside your own device. See the VetSITREP privacy policy.

FedSITREP

FedSITREP (fedsitrep.veteransolutionstx.com) works differently from this website: a company registers, people sign in with an emailed link, and we store the company profile, its team, and the federal contract notices we find for it. It is covered by its own FedSITREP Privacy Policy and Terms of Service, which explain what we collect, how AI checklists work, who can see the information, and how long we keep it. Reading about FedSITREP on this website collects nothing beyond what is described above.

Payments

We invoice by email, and card and ACH payments are processed by Stripe. On our payment page (pay.veteransolutionstx.com) you enter an invoice number and the email the invoice was sent to; we use them only to find your invoice in Stripe, and they are sent to Stripe for that lookup. When you pay, you do it on Stripe's own page, where Stripe collects your card or bank details, billing name, address, and email under its own privacy policy. We never see or store your card or bank account number. We keep invoices and payment records (billing contact, purchase order number, amounts, and dates) as business and tax records for as long as the law requires. The payment page loads no analytics or advertising tag and no third-party fonts or scripts.

What we don't do

We don't sell your personal information. The only advertising-related sharing is the Google measurement tag described above, which measures visits to our own pages and how our own ads perform; we don't give your information to anyone else for their advertising.

Who we share information with

We share information only with the service providers we need to run the business (for example, our web host, email service, payment processor Stripe, and the platform you ordered through), when you ask us to, or when the law requires it.

How we protect it

We use reasonable safeguards, including encrypted connections (HTTPS) for this site and multi-factor sign-in on our business email. No method of storage or transmission is perfectly secure, but we take protecting your information seriously; it's the same line of work we do for clients.

Links to other sites

This site links to other sites, such as Vetlancer, the VetSITREP site, the FedSITREP service, our webmail sign-in page, our service status page (hosted by UptimeRobot), our Google Business Profile, our LinkedIn, Facebook, Instagram and Nextdoor pages, WhatsApp, and Have I Been Pwned. Their own privacy practices apply once you leave this site.

If you text us or message us on WhatsApp, the message is carried by your phone carrier or by WhatsApp (Meta) under their own privacy policies. Please don't send passwords, account numbers, or other sensitive details by text or WhatsApp; for project work we move the conversation to email.

Children

This site and our services are meant for adults. We don't knowingly collect personal information from children under 13.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it, subject to project files and records we need to keep for the reasons above or by law. Email support@veteransolutionstx.com and we'll respond within a reasonable time. Depending on where you live, state law may give you additional rights, and we'll honor valid requests.

Changes to this policy

If we change how we handle information, we'll update this page and the date at the top.

Contact

Questions about this policy: support@veteransolutionstx.com.