PSC DG01
Network support
Network monitoring, alert tuning, Tier 1–2 troubleshooting, and small-office network design and hardening.
For government buyers & prime contractors
Secure. Documented.
Mission-Ready.
Veteran Solutions, LLC provides network support, NOC operations, help desk, IT service management, and cybersecurity compliance (CMMC Level 1 / FAR 52.204-21) to government agencies, prime contractors, and small businesses from Waco, Texas. Established in 2019, the firm is led by a U.S. Army Veteran who holds CompTIA Security+, Cisco CCST Networking and IT Support, and Google IT Support certifications.
Core competencies
What we deliver.
Grouped by Product and Service Code (PSC).
PSC DD01
Service delivery: ITSM & operations center
NOC alerting and escalation runbooks and incident workflows; ITSM platform selection, migration, and workflow automation.
PSC DE01
End user support: help desk, Tier 1–2
Help desk and service desk procedures; AD/Entra and Intune integrations.
PSC DJ01
Security & compliance
CMMC Level 1 / FAR 52.204-21 readiness; NIST-aligned assessments, hardening, and documentation; email security (SPF, DKIM, DMARC, MTA-STS).
PSC DA01
Application development
Custom applications and secure websites.
Our experience
Verifiable results.
Most recent first. Roles the owner held at other companies are labeled as such.
Data center liquid-cooling deployment, Lubbock, TX
DatesFeb–Oct 2026
Owner's role at Delta Electronics Americas (employer), Technical Service Engineer. Led on-site commissioning of 740 coolant distribution units (CDUs) across four data-hall sections. Ahead of schedule at every phase; met the 80% milestone early despite a facility glycol spill and missing racks. 100% of commissioning reports filed; wrote the site SOP at management’s request.
TxDOT traffic network (AT&T prime → TrafInfo subcontractor)
DatesOct 2023–Apr 2025
Owner's prior role at TrafInfo Communications, Tier 2 Operations Engineer, Shift Lead. Monitored 4,000+ routers and 10,000+ fiber-connected devices with a 95% remote resolution rate. Recovered 48 of 50 cellular routers slated for RMA through the serial console, avoiding about $70K in replacements. Promoted to Shift Lead within 3 months; trained all new analysts; authored 2 SOPs and reviewed 15; remediated 400+ CMDB records.
VetSITREP: Veteran self-service status app
Dates2026
Company project, Veteran Solutions, LLC. Built on VA Lighthouse APIs with OAuth sign-in to show claim, appeal, and service-history status in one place; verified end to end in VA’s sandbox; production access request in progress. vetsitrep.veteransolutionstx.com
Differentiators
Why buyers choose us.
01
We practice what we sell
Our own domain runs DMARC p=reject, MTA-STS enforce, and DNSSEC/DANE, and this site has an A+ security-header rating. You can verify all of it in minutes.
02
No lock-in
Every project closes with a checklist sign-off and full handoff documentation of exactly what was done.
03
Bilingual
Service delivered in English or Spanish.
Corporate data
Codes, certifications and contact.
Corporate dataSAM.gov
Legal nameVeteran Solutions, LLC
DBAVeteran Mobile Services
UEIJPYGVC6811J9
CAGE89BR4
D-U-N-S116994009
EntityTexas LLC, est. 2019
Work areaOn-site: Central Texas · Remote: nationwide
Primary NAICS541512
Other NAICS541519 · 541511 · 541513 · 541690
PSCDA01 · DD01 · DE01 · DG01 · DJ01
SBA profilesearch.certifications.sba.gov
PaymentCredit cards & Government Purchase Cards (GPC) accepted
CertificationsContact
SBA VetCertSDVOSB & VOSB (since 2021)
TexasHUB / VetHUB certified vendor · CMBL
In progressNVBDC SDVOB · NMSDC MBE
Gov POCJavier Silva, Managing Member
Phone(512) 593-2671
Fax(512) 277-7344
Address3318 Orchard Ln, Waco, TX 76705
LinkedInCompany page
One-page PDF with the same information. Updated October 2026.